SMS Messaging Terms & Compliance 

 Program Description: 

This messaging program is offered by Lotus Wellness and MedSpa DPA ("Lotus Wellness," "we," "our," or "us"). Administrative, scheduling, marketing, and management services may be provided by Lotus Pro Management LLC on behalf of Lotus Wellness and MedSpa DPA.

This messaging program sends appointment confirmations, appointment reminders, rescheduling notices, account notifications, customer service communications, and other service-related messages to individuals who have provided prior express consent to receive SMS communications from us.

Opt-in consent is collected through website forms, appointment scheduling forms, membership enrollment forms, patient intake forms, or other written or electronic consent methods that clearly disclose SMS communications and obtain the recipient's authorization.

 Cancellation Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message received from us. After submitting STOP, you will receive a confirmation message, and you will no longer receive SMS communications unless you subsequently re-enroll.

 Support Information

For assistance, reply HELP to any SMS message or contact us directly:

Lotus Wellness and MedSpa DPA
Phone: 440-836-3505
Email: info@lotuswellnessmedspa.com

 Carrier Liability

Wireless carriers are not liable for delayed or undelivered messages.

 Message and Data Rates

Message and data rates may apply. Message frequency varies based on appointments, membership status, treatment schedules, account activity, and customer interactions.

 Supported Carriers

Our messaging services are intended to operate on major U.S. wireless carriers. Carrier participation may vary.

 Age Restriction

You must be at least eighteen (18) years of age to participate in our SMS messaging program.

 Privacy Policy

For information regarding how we collect, use, and protect personal information, please review our Privacy Policy available at: www.lotuswellnessmedspa.com/privacypolicy

We comply with applicable federal and state laws governing SMS communications, including the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, and applicable CTIA guidelines.

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TERMS OF SERVICE

This website (the "Site") is owned and operated by Lotus Wellness and MedSpa DPA. Certain administrative, operational, scheduling, billing, marketing, and management functions may be performed by Lotus Pro Management LLC on behalf of Lotus Wellness and MedSpa DPA.

By accessing or using this Site, you agree to be bound by these Terms of Service, our Privacy Policy, and any additional terms applicable to specific services, memberships, products, promotions, or programs.

We reserve the right to modify these Terms of Service at any time. Updated versions will be posted on this Site, and continued use of the Site constitutes acceptance of any modifications.

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INTELLECTUAL PROPERTY RIGHTS

All content available through this Site, including text, graphics, logos, photographs, videos, forms, software, and other materials, is the property of Lotus Wellness and MedSpa DPA, Lotus Pro Management LLC, their affiliates, licensors, or content providers and is protected by applicable intellectual property laws.

You may access and use the Site solely for personal, non-commercial purposes. No content may be copied, reproduced, distributed, modified, displayed, transmitted, or otherwise used without prior written permission.

 

USER SUBMISSIONS

By submitting reviews, comments, photographs, videos, testimonials, suggestions, or other content through the Site or social media channels, you represent that you have the necessary rights to submit such content.

You grant Lotus Wellness and MedSpa DPA and Lotus Pro Management LLC a perpetual, worldwide, royalty-free, non-exclusive license to use, reproduce, modify, publish, display, distribute, and create derivative works from such submissions for lawful business purposes.

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DISCLAIMERS

The information provided on this Site is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.

Individual treatment outcomes vary. No guarantee is made regarding the effectiveness, suitability, or results of any treatment, service, procedure, product, or membership program.

Consult a qualified healthcare provider regarding medical concerns and treatment decisions.

Third-party links are provided solely for convenience. We are not responsible for the content, policies, or practices of third-party websites.

 

LIMITATION OF LIABILITY

To the fullest extent permitted by law, Lotus Wellness and MedSpa DPA, Lotus Pro Management LLC, their owners, officers, directors, employees, contractors, agents, affiliates, and representatives shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages arising out of or related to the use of this Site or services provided through the Site.

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INDEMNIFICATION

You agree to defend, indemnify, and hold harmless Lotus Wellness and MedSpa DPA, Lotus Pro Management LLC, and their respective affiliates, officers, directors, employees, contractors, and agents from any claims, damages, liabilities, costs, and expenses arising from your use of the Site, violation of these Terms, or infringement of any rights of another party.

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ONLINE PURCHASES AND MEMBERSHIPS

Products, memberships, packages, gift cards, and services purchased through this Site may be subject to additional terms and conditions.

All purchases are subject to applicable cancellation, refund, membership, and payment policies disclosed at the time of purchase.

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ACCOUNT REGISTRATION

Certain portions of the Site may require account registration.

You agree to provide accurate information and maintain the confidentiality of your login credentials. You are responsible for all activities occurring under your account.

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TERMINATION

We reserve the right to suspend or terminate access to the Site at any time, with or without notice, for violations of these Terms or for conduct deemed unlawful, abusive, fraudulent, or otherwise inappropriate.

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ARBITRATION AND GOVERNING LAW

These Terms shall be governed by the laws of the State of Ohio without regard to conflict of law principles.

Any dispute arising out of or relating to these Terms, the Site, services, memberships, products, or communications shall be resolved exclusively through binding arbitration in Portage County, Ohio, in accordance with the rules of the American Arbitration Association.

Each party shall bear its own attorney fees and costs unless otherwise awarded by the arbitrator.

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CONTACT INFORMATION

Lotus Wellness and MedSpa DPA

Managed by:
Lotus Pro Management LLC

Phone: 440-836-3505
Email: info@lotuswellnessmedspa.com
Website: www.lotuswellnessmedspa.com

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By using this Site and our services, you acknowledge that you have read, understood, and agree to these Terms of Service.